We Are Here To Serve You

Since established in 2007, Ananda Industrial Co., Ltd concentrated on consumer electronics trade and production, have been well-received and win a good reputation overseas.

Our Mission is “Gain respect and reputation from the customers and offer a happy purchase experience”, and our Vision is “To be the firmest and most convenient bridge between Chinese manufacturers and foreign customers, and to be a leader among the foreign trade business!” We striving to offer a outstanding service to all of our customers.

Cooperated with the qualified manufacturer, we select the splendid quality products at effecient price,we also provide OEM/ODM services; work directly together with DHL, UPS,China EMS and also Singapore POST, we offer efficient delivery. We also support various of payment method which protects the internation trade. We hope we can be the cornerstone of the trust between the international traders and the Chinese manufacture, everyone could enjoy the international trade and avoid the harm of the fraud.

 

Notice:

We find there is somebody imitating our company to cheat clients’ money, now we declare as follows:

  1. Our company never requires clients to transfer payment to any private bank accounts, we have a HSBC bank account, our sole bank information is as above named ANANDA INDUSTRIAL CO., LIMITED.
  2. The Western Union receiver is Xin Zhen Chen . and Money Gram receiver is Ting Mei . if the receiver name is different, pls do not transfer any money and contact us A.S.A.P.
  3. Suffix of the emails of all the sales people in our company is Sales@anandasy.com, if you receive any email via other email address, please kindly contact sales@anandasy.com immediately.
  4. Payment must according to the details on this website, otherwise please contact our sales to confirm the payment methods.

 

 

Details

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We accepted various payment method, Western Union, MoneyGram, T/T and Paypal are accpeted.

 

Bank Info

  • Beneficiary Name: ANANDA INDUSTRIAL CO., LIMITED
  • Beneficiary Account no.: 168513216838 
  • Beneficiary’s Bank: HSBC HongKong
  • Beneficiary Bank Swift Code: HSBCHKHHHKH 
  • Beneficiary Address: Room1401,Cambridge House,26-28 Cameron Road,Tsimshatsui,Kowloon,Hong Kong
  • Beneficiary Bank Address: 2/F, HSBC Building 673 Nathan Road, Mong Kok ,Kowloon,HongKong

(Pls notice our company Bank location in HongKong,and Pls pay the Bank Fee in your side.)

Western Union:

Western Union Address: Shenzhen Guangdong  China

Receiver Name:

First Name: Xin Zhen

Last Name: Chen

 

MoneyGram

First Name: Ting    Last Name: Mei     City: Shenzhen Guangdong China

 

Paypal

We accepted the paypal payment for small order, please contact the sales for any further request.

Tips:

  1. Payment by Western union/MoneyGram is preferred as it’s fast and convenient.
  2. Please send us bank reciept copy after payment sent if payment sent by T/T.
  3. Please send us control number and sender’s full name if payment sent by Western Union.

We cooperate with DHL, UPS, EMS, POST and also Air freight. DHL is our default shipment method.

  1. Delivery Time: 1-3 days (Depend on order quantity. For samples usually 1 day after payment received.)
  2. Shipping Way: UPS / DHL / EMS / CN Post / Singapore Post.
  3. Date Arrival:
    1. DHL: 2 days for EU/USA, 3-5 days for other area.
    2. EMS: 5-10 workdays for all area.
    3. POST: 7-15 days for EU.USA, 10-20 workdays for other area.
  4. Value on the shipping invoice will be $25-$35/pc (except special requirement).
  5. We are not responsible for any customs issue.
  6. We pack the goods in good condition. Please do remember to check the package before you sign. If the quantity is not right or something lost, please ask for formal certificate.

Ananda Industrial Co,. Ltd. is to establish the following guidelines to provide customers with the best support and service.

Warranty

One year warranty from the day of purchase only if the products is still producing.

The conditions of warranty or refund are as follows:

  1. Only EMS/POST shipment method can be adopted during RMA.
  2. Any defective accessories assorted to be shipped for free along with your next order, which is subject to effective proof be given. (Customer is responsible for shipping/handling charges of sending to us. And we cover ship fee sending back.)
  3. If the item cannot be repaired, then a replacement will be provided.
  4. The warranty is invalid if the product has damaged by accident, misuse, abuse, unauthorized repair, modification, improper safe keeping, failure to following instructions, environmental & atmospheric disturbances, and Force Majeure (such as flood, fire, war, etc.)
  5. The warranty is void if the product resulting from shipment breakdown. However we’re able to help look for an agency to lodge claims on behalf of your side. But formal and written proof must be given.
  6. The warranty is invalid if goods are conforming to item’s description but not to customer’s expectation.
  7. We are not responsible for any Custom issues.
  8. Only the customer who’s cooperative could be entitled to the service or otherwise.

 

Return Policy

When the item is faulty or defective upon you receiving it, please take photos or video and describe your problem accurately and get contact with us in the shortest time. Response will be given within 24hours (weekend not included).

  1. Claims must be made within the first 7 days of receiving your item.
  2. Postage/handling charges are not refundable.

Please note: ITEM MUST BE RETURNED IN ORIGINAL & GOOD CONDITION AND PACKAGING.(not a slight scratch or mark allowed),or than corresponding fee would be deducted.

 

If your problem is not covered by the above, please contact us for further options discussion.